Privacy Policy
Effective Date: January 15, 2009
Last Updated: October 15, 2025
Lansing Junk Removal (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services—whether online, over the phone, or in person.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you request a quote, schedule a pickup, or contact us, we may collect:
Name
Address
Email address
Phone number
Photos or descriptions of items for removal
Payment information (processed securely through third-party systems)
b. Non-Personal Information
We may also collect data automatically through cookies or analytics tools, such as:
Browser type and device information
Pages visited and time spent on our site
Referral sources (e.g., search engines, ads, social media)
2. How We Use Your Information
We use your information to:
Schedule and complete junk removal or related services
Provide accurate estimates and invoices
Communicate about appointments, promotions, and updates
Improve our website, marketing, and customer experience
Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share limited information only when necessary:
With trusted partners or service providers (e.g., payment processors, marketing software, or scheduling tools) who help us operate our business
With law enforcement or government agencies if required by law
With charitable partners when you choose to participate in donation or charity programs
All partners are required to maintain appropriate data protection safeguards.
4. Data Retention
We keep your information only as long as needed for operational, legal, or accounting purposes. When data is no longer required, it is securely deleted or anonymized.
5. Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no system can be guaranteed 100% secure.
6. Your Rights
You may:
Request access to, correction of, or deletion of your personal data
Opt out of promotional emails by clicking “unsubscribe” in any message
Contact us directly to limit certain types of data use
To make a request, email privacy@lansingjunkremoval.com or call (517) 977-6699.
7. Cookies and Tracking
Our website may use cookies or analytics tools (like Google Analytics) to understand visitor behavior and improve user experience. You can disable cookies in your browser settings, but some site features may not function properly without them.
8. Third-Party Links
Our website or emails may include links to third-party sites (e.g., charities, partners, or payment systems). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing information.
9. Children’s Privacy
Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Lansing Junk Removal
Email: privacy@lansingjunkremoval.com
Phone: (517) 977-6699
Website: www.LansingJunkRemoval.com
Address: Lansing, Michigan